Question 1

Why should I choose North Florida Pediatrics?

Accepted Answer

We think you will like the welcoming staff, the comfortable offices, and the easy scheduling. You can see doctors who work with your schedule, know your children by name, and look for new ways to keep your family healthy. We know that your kids want to feel better here and now, so we have seven different locations to help treat them faster.

Question 2

What age patients do you accept?

Accepted Answer

We treat kids from birth to age 21.

Question 3

What if I don't have insurance?

Accepted Answer

We have different options to offer to our patients. 
 
We offer sliding fees, or Selfpay. 
 
Please view our Billing Page to see more information about sliding fees or Selfpay.

Question 4

Do you take Medicaid?

Accepted Answer

Yes, we accept Florida Medicaid. Unfortunately, we are not able to accept Medicaid from any other states. To view a complete list of insurances that North Florida Pediatrics accepts, please visit our insurance page!

Question 5

What if I need to see my doctor after regular office hours?

Accepted Answer

We try to make sure you never have to worry about getting an appointment when you need one. We now have nine locations to serve you. Our Lake City location is open until 6:00 p.m. on weekdays and on Saturdays and Sundays from 9:00 a.m. to 1:30 p.m.! And our Chiefland office is open on Saturdays from 9:00 a.m. to 1:00 p.m. as well! You can call the Lake City office at (386) 758-0003 to schedule an appointment. Closer to a different office? Call them now.

Question 6

Can you help my child if they have an emergency?

Accepted Answer

We try to keep your family healthy so no one has to go to the hospital, but if your child has an emergency such as a severe fall, cardiac issue, or asthma attack, seek medical help immediately by calling 911 or by going to the nearest emergency room.

Question 7

How long does it take to retrieve records for my child?

Accepted Answer

Certain Medical Records can take up to 24-72 hours. 
 
These records consists of: 
Medication for school nurse
Sports Physical 
Camp Physical
School Physicals 
WIC Forms 
*Shot Records are same day ONLY if the patient is already established in our system! The process will take longer if the patient is new.

Question 8

What is the Medical Records Fee?

Accepted Answer

Hard Copies shall be charged at $0.10 per page, up to a total of $6.50. (Must not exceed the total amount of $6.50) 
For reproducing specific types of reports, they will be charged at the actual cost of the reproduction, including supplies and labor associated with the request.
If the patient prefers medical records to be on a USB or CD, North Florida Pediatrics will provide the flash drive or CD with a cost of $6.50.
You may request that the records be e-mailed to you free of charge, with the understanding that you assume the risks associated with transmitting your information through the internet.
You may receive a written summary or your personal health information. The cost will be $6.50.
If you are a lawyer, please be advised you will be charged a different price. Please call for pricing.

Question 9

Where are you located?

Accepted Answer

We have several locations throughout northern Florida to help your family feel better fast.
 
Please Visit our "Locations" Page to find the closest site to you!

We offer Mental/Behavioral Services for children.
Click for more Info.

Your AFTERHOURS Nurse Hours
Mon-Fri 6pm to 8am
Sat-Sun 2pm to 9am

Frequently asked questions